Saturday, August 9, 2014

Let me inspire you how to think!!!


She was yelling, really yelling in the phone. Me and the rest of the resources in the team were listening to her surprised. She was a middle aged Chinese woman, the team manager, unamarried, no children, no hobbies, no love other than the Coporation. She was nicknamed the Dragon. Hard-working, fanatical belief, obsessed with metrics, KPIs and numbers (whom she affectionately called "lumbers"):

- You are doing it all wrong! Wrong I tell you! Don't want to hear no sorry yes? Efficiency is below targets, why you not log more work in the system? Do you not work more?

There was complete silence and then the Dragon continued to yell:

- It is not you fault completely, you haven't been learnt how to work. More than that you haven't been learnt how to think. Let me inspire you how to think!!! You will work and do your best for the corporation yes? This is the only concern for you. I don't want to see any red metrics ever. Is that understood?

Raul who was one of the team leaders and the Dragon's favourite pet quickly replied:
- Yes boss, I tell them all the time but they don't listen... We will do as you say, always.

Angry looks focused on Raul from the other desks but he continued to talk kissing the Dragon's ass until she calmed down. We closed the call waiting for her inspiration on how to think.

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